ai237 Privacy Policy

Introduction and Scope

ai237 ("we", "our", or "platform") is a trusted online casino and betting platform serving users in Bangladesh. This Privacy Policy ("Policy") applies to the ai237.cam website and all related services.

This Policy explains how we collect, use, disclose, store, and protect the personal information of visitors and registered members ("you" or "user") of our website. By using ai237's services, you are considered to have accepted the terms of this Privacy Policy.

Our platform is intended only for individuals aged 21 and above. If you believe your information is being processed incorrectly, please contact our support team.

Information We Collect

ai237 collects various types of information to provide uninterrupted services and improve the user experience. The categories of information collected are described in detail below.

2.1 Registration and Identity Information

• Full name and date of birth (for age verification)
• Email address and contact details
• Password (stored in encrypted form)
• National ID or passport number (for KYC verification)
• Address details (within Bangladesh)

2.2 Financial and Transaction Information

• bKash, Nagad, Rocket mobile banking numbers
• Bank account details (where applicable)
• Deposit and withdrawal history
• Transaction amounts and timestamps

2.3 Technical and Usage Information

• IP address and device information
• Browser type and operating system
• Website activity logs and session data
• Data from cookies and similar tracking technologies
• Gaming activity and betting history

Purpose of Data Use

ai237 uses collected information only for the legitimate purposes listed below. We never sell or transfer your personal information to unauthorized third parties.

3.1 Core Service Operations

We use your information to create and manage your account, process transactions, provide bonuses and promotional offers, and ensure gaming services run smoothly.

3.2 Identity Verification and Security

We require personal information to prevent fraudulent activity, ensure account security, and complete the KYC (Know Your Customer) process. This is essential for protecting you and other users.

3.3 Support and Communication

Our 24/7 live chat support team uses the information you provide to resolve your issues quickly and effectively. We also use this information to send important notifications and updates by email.

3.4 Responsible Gaming

By analyzing gaming activity data, we help identify potentially addictive behavior and support responsible gaming. User wellbeing is our top priority.

3.5 Platform Improvement

We continuously improve our website and services by analyzing user experience. Information used for this purpose is generally processed in an aggregated and anonymous form.

Cookies and Tracking Technologies

The ai237 website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

4.1 Essential Cookies

These cookies are essential for the basic functionality of the website. They maintain your login session, verify security, and prevent fraudulent activity. Disabling these cookies may cause the website to not function properly.

4.2 Functional Cookies

These cookies remember your preferences and settings, such as language and display options. They make your visit more personalized.

4.3 Analytics Cookies

We use analytics cookies to understand how users are using our website. This information is collected in an aggregated and anonymous form and is used to improve our services.

Disclosure of Information to Third Parties

ai237 does not sell your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

We use selected third-party services for payment processing, fraud detection, IT infrastructure, and customer service. These partners operate under strict confidentiality agreements and cannot use your information without our direction.

5.2 Legal Obligations

We may be legally required to disclose relevant information upon receipt of a valid order or request from a competent court or regulatory authority. Such disclosures always follow legal guidance.

5.3 Fraud Prevention

Information may be shared with relevant authorities to prevent money laundering, cybercrime, or other fraudulent activity. This is essential for protecting us and our users.

5.4 Business Transfers

In the event of a merger, acquisition, or transfer of business assets, your information may pass to the new owner. We will notify you in advance in such circumstances.

Data Security Measures

ai237 applies industry-leading security measures to protect your personal and financial information. Our security framework operates on the following levels:

• SSL/TLS Encryption: All data exchanged between our website and your browser is protected by 256-bit SSL encryption.
• Data Encryption: All stored sensitive information is secured using advanced encryption algorithms.
• Access Control: Access to your information is restricted to authorized personnel only, who are trained under strict confidentiality policies.
• Security Audits: Our systems undergo regular security testing and audits so that any vulnerabilities can be identified and resolved quickly.
• Firewall and Intrusion Detection: Advanced firewalls and intrusion detection systems monitor our servers at all times.

Data Retention Period

ai237 retains your personal information only for as long as necessary to fulfill the original purpose for which it was collected, or as required by legal obligations.

7.1 Active Accounts

We retain your information for as long as your account remains active. Some information may be retained for a set period even after an account is closed.

7.2 Financial and Transaction Data

Financial transaction records are retained for a specified period in accordance with legal and regulatory requirements. After this period, data is securely deleted or anonymized.

7.3 Data Deletion Requests

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained in cases of legal obligation or ongoing disputes. For such requests, contact us at [email protected].

Your Rights

As a user of ai237, you have a number of important rights regarding your own personal information. We respect these rights and support you in exercising them.

• Right to Access: You have the right to know what information we hold about you and how we use it.
• Right to Rectification: You have the right to correct any inaccurate or incomplete information in your profile.
• Right to Erasure: In certain circumstances, you may request that your personal information be deleted.
• Right to Restrict Processing: In some cases, you may request that the processing of your information be restricted.
• Right to Object: You may raise an objection to the processing of your information for specific purposes.
• Right to Data Portability: You may request that the information we hold about you be provided in a structured, readable format.

To exercise these rights, contact our support team via live chat or email us at [email protected]. We will generally respond to your request within a reasonable time.

Protection of Minors

ai237 is an adults-only service. Our platform is intended only for individuals aged 21 and above.

We do not knowingly collect or process personal information from anyone under the age of 21. We take age verification steps during the registration process. If we find evidence that information from a minor has been collected, we will immediately close that account and delete the associated data.

If you become aware that a minor is using or attempting to use our platform, please notify us immediately at [email protected].

Policy Changes and Updates

ai237 may review and update this Privacy Policy from time to time. If there are any significant changes, we will notify you in the following ways:

• A clear notice posted on the website
• A notification sent to your registered email address
• A change to the "Last Updated" date on this page

Continued use of our services after an updated policy is published will be considered acceptance of the new policy. We therefore recommend that you visit this page regularly.