ai237 Terms and Conditions

1. General Terms

ai237 is an online casino and betting platform that provides entertainment gaming services for users in Bangladesh. These terms and conditions ("Terms") form a legal agreement between ai237 ("we", "our", "platform") and the user ("you", "member", "player").

These terms apply to all services, products, and features of ai237. By visiting our website, creating an account, making a deposit, or participating in any game, you give your full consent to these terms.

1.1 Applicable Law

All operations of ai237 are conducted in accordance with applicable laws and regulations. Users are solely responsible for complying with the local laws of their own jurisdiction. ai237 does not provide any legal advice regarding a user's location or local laws.

1.2 Scope of Services

ai237 provides the following services:

• Online casino games — slots, live casino, fishing games, and more.
• Sports betting — cricket, football, kabaddi, and various other sports.
• Jackpots and special tournaments.
• Bonus and promotional offers.
• 24/7 customer support in Bengali.

2. Account Registration and Eligibility

To create an account on ai237 and use our services, the following eligibility requirements must be met:

2.1 Age Requirement

All services of ai237 are for persons aged 21 and above only. You must confirm your actual age at the time of registration. ai237 may request an identity document or other proof at any time to verify age. Promoting or enabling gambling to minors is strictly prohibited.

2.2 One Account Policy

Each individual may hold only one account on ai237. If multiple accounts belonging to the same person are detected, all associated accounts will be suspended and the balances in them may be forfeited.

2.3 Accurate Information

You must provide accurate, complete, and up-to-date information at the time of registration. Providing false information may be grounds for account suspension. If your information changes, notify ai237 support immediately.

2.4 Verification Process

ai237 reserves the right to verify any account at any time, particularly at the time of a withdrawal request. The following documents may be required for verification:

• A copy of your National Identity Card (NID) or passport.
• Proof of current address.
• Proof of ownership of the payment method.

3. Account Security

The security of your account is your own responsibility. ai237 is not liable for any loss resulting from unauthorized access to an account.

3.1 Password and Login

• Use a strong, unique password.
• Do not share your login credentials with anyone.
• Log out after using a public or shared device.
• If you notice any suspicious activity, inform the support team immediately.

3.2 Account Transfer Prohibited

Selling, transferring, or allowing another person to use your account is strictly prohibited. An account is for the personal use of the registered owner only.

4. Deposit and Withdrawal Policy

4.1 Deposit Terms

Deposits on ai237 can be made using the following payment methods: bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount for all methods is ৳200. You must use a payment method registered in your own name when making a deposit.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳1,000. The standard processing time for a withdrawal request is 5 to 30 minutes. However, this time may vary if verification is required or in unusual circumstances. Withdrawals can only be made to the same payment method used for the deposit.

4.3 Transaction Currency

All transactions are conducted in Bangladeshi Taka (BDT / ৳). Where conversion to another currency is required, the applicable exchange rate will be applied automatically.

4.4 Deposit and Withdrawal Rejection

ai237 reserves the right to reject a deposit or withdrawal request in the following cases:

• If verification has not been completed.
• If there is suspicion of money laundering.
• If bonus terms have not been met.
• If an investigation is ongoing on the account.

5. Bonuses and Promotions

5.1 Welcome Bonus

New members at ai237 will receive a 120% bonus on their first deposit, up to ৳5,000. To receive this bonus, the minimum deposit requirement must be met, and a 25x wagering requirement must be fulfilled on the total balance including the bonus amount.

5.2 General Bonus Terms

• Each bonus offer has its own specific validity period and wagering requirements.
• A certain portion of bets made with bonus funds may be converted into real money.
• There may be restrictions on using bonuses in certain games or game categories.
• If a withdrawal is requested before the wagering requirement is met, the bonus may be cancelled.
• The same bonus cannot be claimed more than once.

5.3 VIP Program

ai237's VIP program has three tiers:

• Bronze: Up to 0.3% weekly cashback benefit.
• Silver: Up to 0.7% weekly cashback and additional benefits.
• Gold: Up to 1.0% weekly cashback and exclusive benefits.

Progression through VIP tiers depends on your regular play. ai237 reserves the right to change the benefits and terms of each tier.

5.4 Bonus Abuse

Abuse of the bonus system, such as bonus bugging or multi-accounting, is strictly prohibited. If such activity is detected, the account may be suspended and the balance forfeited.

6. Gaming Rules

6.1 Fair Play

ai237 believes in fair play. All our games are certified and operated using Random Number Generator (RNG) technology, which ensures completely unbiased results.

6.2 Technical Errors

If a game is cancelled mid-way due to a technical error or system issue, ai237 reserves the right to determine the result by a reasonable method or to refund the wagered amount. Incorrect amounts displayed due to a technical error will not be considered valid.

6.3 Betting Limits

Each game has a set minimum and maximum bet amount. ai237 reserves the right to change betting limits under various circumstances.

7. Responsible Gaming

ai237 is deeply committed to responsible gaming. We believe that gambling is a form of entertainment — not a source of income.

7.1 Self-Exclusion and Setting Limits

You can set the following limits through our support team if you wish:

• Daily, weekly, or monthly deposit limits.
• Loss limits.
• Session time limits.
• Self-exclusion for a specific period.
• Permanent account closure.

7.2 Problem Gambling

If you feel that gambling is harming your daily life, financial situation, or relationships, please contact us immediately. More detailed information is available on our responsible gaming page.

8. Prohibited Activities

The following activities are strictly prohibited on ai237:

• Creating or operating an account using another person's identity.
• Playing using software, bots, or automated tools.
• Interfering with or hacking the platform's security systems.
• Money laundering or suspicious financial transactions.
• Abuse of the bonus system.
• Multi-accounting or collaborative fraud.
• Threatening or harassing other players or staff.
• Using the platform for illegal purposes.

Involvement in any of these prohibited activities may result in immediate account suspension, forfeiture of balance, and legal action if necessary.

9. Limitations and Disclaimer

9.1 Service Availability

ai237 strives to provide uninterrupted service at all times. However, temporary disruptions may occur due to technical maintenance, upgrades, or unforeseen circumstances. ai237 is not liable for any loss caused by such disruptions.

9.2 Third-Party Software

The games displayed on ai237 are developed and supplied by third-party game providers. ai237's liability for technical errors in these games is limited.

9.3 Legal Disclaimer

To the maximum extent permitted by applicable law, ai237 is not liable for any direct or indirect losses arising from gambling. Players participate knowingly and at their own risk.

10. Changes to Rules and Termination

10.1 Changes to Terms

ai237 reserves the right to modify these terms and conditions at any time. For significant changes, a notice will be published on the website. Continuing to use the platform after any changes means you have agreed to the new terms.

10.2 Account Cancellation

You may request to close your account at any time. ai237 may also cancel or suspend an account for the following reasons:

• Violation of these terms and conditions.
• Fraudulent activity.
• Extended period of inactivity.
• Legal or regulatory requirements.

10.3 Dispute Resolution

For any dispute or complaint, please contact our support team first. We strive to resolve all complaints fairly and promptly.